Responsible gambling

If you feel that your gaming habits are becoming problematic or causing financial difficulties, we encourage you to take control by limiting the time and money spent on our platform.

Self-Exclusion: You can exclude yourself from playing for a minimum period of 6 months up to permanently. Please note that once self-excluded, access to all game categories will be blocked.

Time-Out Tools: If you need to temporarily step away from gaming, consider setting time-out limits between 24 hours and 30 days or longer if needed. These can help break a pattern of prolonged play and provide space for reflection on your habits.

To limit spending and protect financial well-being:

1. Daily Deposit Limits - You may set these yourself up to CAD $X per day.
2. Weekly Limitations: Similarly, weekly deposit limits are configurable up to CAD $Y.
3. Monthly Limitation Options: Monthly deposits can also be restricted up to a maximum amount of CAD $Z.

If you wish to cancel one or all restrictions at any time during the scheduled period, contact our customer service team via live chat. However, if this is within your self-excluded timeframe, please ensure it's after that has passed before making changes.

To identify potentially concerning trends and gain insight into game sessions:

1. Reality Checks: We can display a screen prompting you to take regular breaks or check time spent.
2. Progress Summary - After every session, consider reviewing this data for patterns indicating the need to set limits on your gaming activities.

For access to professional help and additional resources tailored specifically for Canadians seeking support with problem gambling:

1. ConnexOntario: Our website will direct you to a wide range of services from their trusted programs.
2. Gambling Therapy Canada: You may also find valuable guidance through these national organizations that focus on problem gambling.

If our Responsible Gaming tools are insufficient or if your situation persists, please seek help directly with the following Canadian government-approved support entities:

• ConnexOntario
• Problem Gambling Help Line